Contact Us
Got a question about how we cover sweepstakes casinos, spotted something that needs updating, or want to suggest a platform we haven't looked at yet? This page explains the best way to reach sportzfy.us and what we can (and can't) help with.
What we can help with
Sweepstakes Casinos is an independent research and comparison site covering sweepstakes and social casinos available to US players. We're happy to hear from readers about:
- Corrections to eligible-state lists, welcome offers, or other details on a review
- Suggestions for sweepstakes casinos to research and potentially add to our lineup
- Feedback on how we explain the Gold Coin / Sweeps Coin model, redemption process, or eligibility rules
- General questions about how our rankings and editorial process work
What we can't help with
We don't operate any of the sweepstakes casinos featured on this site, so we're not able to assist with account-specific issues. If your question involves any of the following, it needs to go to the platform itself rather than to us:
- Signing up, logging in, or password resets on a specific site
- Coin package purchases, billing, refunds, or payment disputes
- Sweeps Coin redemption status, verification (KYC) delays, or prize processing
- Account restrictions, closures, or state-eligibility checks tied to your own account
For any of the above, look for the "Support," "Help," or "Contact" link on the sweepstakes casino's own website, or check the email you received when you registered. Each operator handles its own customer service, redemption thresholds, and identity verification, and only they can access your account details.
Before you reach out, check these first
Many common questions are already answered elsewhere on the site:
- Curious how the site chooses and rates the sweepstakes casinos it lists? See About Us for our editorial approach.
- Worried about play patterns or want tools to manage your time and spending? Visit Responsible Gambling.
- Need the fine print on how this site operates, including its commercial relationships? Read our Terms and Conditions.
A note on availability and legal questions
We're often asked whether a particular sweepstakes casino is available or legal in a specific state. Availability varies by state, changes over time, and is ultimately decided by each operator based on its own legal review — not by us. We can point you toward publicly listed eligible and excluded states on a given platform, but we can't offer legal advice about your personal situation. If you have a specific concern, the operator's terms and conditions and your own state's guidance are the authoritative sources.
How to get a useful response
If you're flagging an error or asking about a specific offer, include as much detail as you can:
- The name of the sweepstakes casino and the page you were reading
- What you believe is outdated or incorrect (for example, a welcome offer, state list, or redemption detail)
- Any source or screenshot that helps us verify the current terms
This lets us fact-check and update the page faster than a general comment can.
Commercial disclosure
Sweepstakes Casinos may earn a commission when readers sign up with a sweepstakes casino through links on this site. That relationship never decides how a platform is ranked or reviewed — ratings are based on our own research into welcome offers, game libraries, redemption terms, and payment options.